Service

B. Alan Homes only employs the highest standard of excellence in the industry. In doing so, we hire individuals who sincerly care about the quality of the homes we build and the satisfaction of our homeowners.

Our team of highly educated and trained people consitently undergo reviews and training to increase their knowledge of the most current industry standards, materials, and building techniques.

When you call B. Alan Homes, your phone call will be answered with a friendly greeting and direction to the appropriate representative, promptly and well beyond standard business hours - so questions, concerns or comments you have will be promptly addressed.

Our team of qualified sales representatives are nearly always available, unless with other clients, and are quick to return messages. Our sales force takes pride in being resources of information, available to assist you with any homeplan, community, financing, or title information you may have. Their experience in the area will also assist you as you navigate through the many communities B. Alan Homes offers you.

The construction of your home, every nail, truss and shingle, is monitored by a detail-oriented, ambitous and competant superintendent. Your superintendent is working on your homesite from sunrise to sunset most days, making sure all the components of your home are built correctly. Our superintendents are not satisfied until you are completely happy with all the details of your new home.

Our lenders are availble to answer any questions about your personal financial situation, help you establish financing, and walk you through the lending process from pre-qualification to closing. Our lenders have a well-established reputation for strong ethical and professional dealings and we know you'll be most satisfied with your experience with them.

The representatives that manage the title documents and closing process are also the best in the industry, with fluid and precise closings, and clearly communicated expectations. We only work with the best to ensure you have a easy transition into your new home.

If you are ever unsatisfied with your experience with B. Alan Homes, our Customer Service Representative is available to speak with you directly to address your concerns and work to find a solution you'll be happy with.  Developing and maintaining lasting relationships with our home buyers is the trademark of B. Alan Homes; we enjoy building homes - and memories - with you and your family.  You deserve the best service available and that's why your next new home will be a B. Alan Home.